Highlands & Islands Thistle Awards

Ness Walk was named the Best Hotel Experience in the Highlands & Islands for 2024 at the region’s most prestigious awards ceremony on Friday, October 4th; the Highlands & Islands Thistle Awards. The ceremony and gala dinner took place at the Kingsmills Hotel, Inverness, celebrating excellence across the tourism industry and recognising companies that go above and beyond to deliver extraordinary visitor experiences.

The regional winners now proceed to the Scottish Thistle Awards’ national final in November to compete with the best of the rest of the country.

Sean Batty and Event Sponsor Fishers present Ness Walk with award
Event Sponsor Fishers with Tony Story CEO, Operations Director Craig Ewan and Event Host, Sean Batty.
Ness Walk team celebrates award win
L-R: Grace MacLeod Operations Manager, Monica Mungui Front Office Supervisor, Tony Story CEO and Kevin Staines Hotel Manager. Scott Sturrock Bar Manager. Francesca Giorgi Rezzesi Restaurant Manager, Kevin Roy Pastry Chef and Craig Ewan, Operations Director.

The Best Hotel Experience award highlights the critical role that accommodation plays in a guest’s journey. The award focuses on hotels of all sizes that create unforgettable and authentic memories for visitors. This category also acknowledges the outstanding efforts of hotels that leave a lasting impression on guests. Making them feel welcomed, valued, and truly immersed in Scotland’s unique charm.

Ness Walk stands out for its dedication to hospitality, blending a warm and genuine welcome with personalised experiences. These experiences connect guests to the local culture. The judges commended Ness Walk for its commitment to offering a luxurious yet authentic stay.

Tony Story, CEO of Kingsmills Group, said; “I am absolutely thrilled that we have been recognised by our industry peers as the Best Hotel Experience in the Highlands & Islands 2024 at this year’s HITA awards”

“This award is a testament to the team’s passion and dedication to delivering an exceptional experience for every guest. They truly create a unique and memorable stay that captures the spirit of the Highlands. It’s an honour to see that commitment celebrated in this way.”

Tony Story CEO of the Kingsmills Group Hotels
Tony Story, CEO

Kevin Staines, Hotel Manager at Ness Walk added “I am super delighted for the senior team, and for my brilliant team, who deserve massive credit.”

Other categories

In addition to the Best Hotel Experience award, Ness Walk was also a finalist for the Climate Action Award. This honours businesses, events, and destinations that have demonstrated significant progress on their journey towards Net Zero. This recognition underscores Ness Walk’s ongoing commitment to sustainability and responsible tourism, aligning luxury with environmental stewardship.

Ness Walk team gather outside Ness Walk on the hotel lawn ahead of a litter pick.
The Ness Walk team regularly take part in community and environmental causes.

Highlands & Islands Thistle Awards chairman Calum Ross said. “Our judging teams reported that the quality of entry was higher than ever this year.”

Ness Walk See Our Offers