Ness Walk FAQs
Got a question? We’ve got the answer!
Are you planning a visit to Ness Walk? Perhaps it’s your first time in Scotland, our you just need to know something about our hotel. Our FAQs (Frequently Asked Questions) may help you. However if you still have a question, please feel free to contact us online or give us a call on 01463 215215
Ness Walk is located at 12 Ness Walk, IV3 5SQ.
Ness Walk is in the perfect location to take advantage of the nearby city centre shops and restaurants alongside our own restaurant Torrish.
We are only a safe 10 minute walk along the riverside into town. Maps and directions are available at reception with concierge.
The hotel can be contacted by calling 01463 215215 or emailing welcome@nesswalk.com.
Bookings can be made online at www.nesswalk.com or by calling our reservation department on 01463 215215.
You will be able to check your booking details on the confirmation email sent to you after the reservation has been made.
Bookings can be amended or cancelled by calling our reservations department on 01463 215215 or online here.
Group bookings can be made by calling us directly on 01463 257107.
Bookings must be made in advance.
Check-in is available from 3pm however we can offer early check-in at £20 per hour.
Check-out is by 11am however we can offer later check-out at £20 per hour.
Mon – Fri 6.30am until 10am / Saturday & Sunday 7am – 11am.
Our dinner service begins at 5pm with last seating at 9.30pm.
It is advisable to make a reservation for dinner prior to ensure that you are able to dine at your preferred time. We also offer canapés to be enjoyed 30 minutes before your reservation time in our lounge bar.
We would be happy to cater to special dietary requirements and adapt our offering accordingly, just let us our waiting staff know of your intolerances.
Our reception is manned 24/7
Of course. A member of our team will be available to check you in upon your late arrival.
Ness Walk has an official 5 star rating from VisitScotland.
Ness Walk is fully accessible with a level entrance to all public areas and lift access to rooms on the 1st and 2nd floor.
We do not allow any pets at Ness Walk.
High speed WiFi is available on a complimentary basis.
Our restaurant Torrish is child-friendly and has a fantastic menu to choose from. We don’t however have family rooms/interconnecting rooms available at Ness Walk.
Ness Walk offers 5 room types named after trees that can be found on the property; Laurel, Cedar, Oak, Rowan Suite & Wellingtonia Suite.
All rooms at Ness Walk offer en-suite bathrooms
The rooms at Ness Walk are packed with all the amenities you would expect from a 5-star hotel.
We offer a full housekeeping service including daily servicing of your room along with an additional evening turn-down service. Our preference is to carry this out at a convenient time when you are out of your room, however, if you do not wish for us to enter your room, you will be invited to use your Do-Not-Disturb sign to notify us.
We provide a 24hr room service offering.
We are unable to offer wedding ceremonies at Ness Walk. However, we can host receptions for up to 60 guests with beautiful views across our courtyard and the River Ness beyond.
It is forbidden by Scottish Law to smoke on the premises outwith the designated smoking areas clearly signed.
Ness Walk has car parking available for residents at £20 per car per day. This can be added at time of booking by our reservations team.
Ness Walk is 10 miles away from Inverness Airport. You can get to the hotel by our transfer service or by taxi.
The hotel is a short taxi ride from Inverness Train Station.
We offer transfers to and from the airport and to local golf courses at a set fee. Please contact us for more details and to make a booking.
We do not, however our sister hotel the Kingsmills Hotel offers a gym, swimming pool, steam room and sauna available to guests of Ness Walk on a complimentary basis. The Kingsmills Hotel also has a spa that can be bookable prior to arrival.
Contact us directly on 01463 215215 and we will be able to assist with locating this item.
We offer a chargeable dry cleaning service. This is available Monday – Friday and will be delivered back to the hotel the same evening.